Welcome to EM7 Establishment.
By accessing or using our website and services, you agree to be bound by the following Terms
& Conditions. Please read them carefully.
- General
● EM7 Establishment operates an online store selling perfumes and related products.
● We reserve the right to update or modify these Terms & Conditions at any time without
prior notice.
● Continued use of the website constitutes acceptance of any changes.
- Eligibility
● By using this website, you confirm that you are legally capable of entering into binding
contracts under applicable laws.
- Products & Pricing
● All product descriptions, images, and prices are provided as accurately as possible.
● Prices are subject to change without notice.
● We reserve the right to limit quantities or discontinue products at any time.
- Orders & Payment
● Orders are confirmed only after successful payment.
● We reserve the right to cancel or refuse any order due to availability issues, pricing
errors, or suspected fraud.
● In case of cancellation after payment, any eligible refund will be processed as per our
Refund Policy.
- Shipping & Delivery
● Shipping timelines are estimates and may vary due to external factors.
● EM7 Establishment is not responsible for delays caused by courier services or customs
clearance.
- Returns & Refunds
● Returns and refunds are governed by our Goods Return Policy.
● Used, opened, or tested perfumes and cosmetics are not eligible for return.
- Intellectual Property
● All content on this website (logos, images, text, designs) is the property of EM7
Establishment and may not be used without written permission.
- Limitation of Liability
● EM7 Establishment shall not be liable for any indirect, incidental, or consequential
damages arising from the use of our products or website.
- Governing Law
● These Terms & Conditions are governed by the laws of the Kingdom of Saudi Arabia (or
applicable local law).
Privacy Policy
At EM7 Establishment, your privacy is important to us. This Privacy Policy explains how we
collect, use, and protect your information.
- Information We Collect
● Personal details such as name, email address, phone number, shipping address.
● Order and payment-related information (payment data is handled securely by third-party
payment providers).
● Website usage data (cookies, IP address, browser type).
- How We Use Your Information
● To process and deliver your orders.
● To communicate order updates, support requests, or promotional offers (if opted in).
● To improve our website and customer experience.
- Information Sharing
● We do not sell or rent your personal data.
● Information may be shared with trusted third parties such as:
○ Courier and delivery partners
○ Payment processors
○ Legal authorities if required by law
- Data Security
● We implement reasonable security measures to protect your personal data.
● While we strive to protect your information, no online transmission is 100% secure.
- Cookies
● Our website may use cookies to enhance functionality and user experience.
● You may disable cookies in your browser settings, but some features may not function
properly.
- Your Rights
● You may request access, correction, or deletion of your personal data by contacting us.
- Policy Updates
● EM7 Establishment reserves the right to update this Privacy Policy at any time.
Shipping Policy
- Shipping Coverage
● We currently ship within [your shipping regions – e.g., Saudi Arabia / GCC /
International].
- Processing Time
● Orders are processed within 1–3 working days after payment confirmation.
● Orders placed on weekends or public holidays will be processed the next working day.
- Delivery Time
● Estimated delivery time: 3–7 working days, depending on location and courier service.
● Delivery timelines are estimates and not guaranteed.
- Shipping Charges
● Shipping fees (if any) are calculated at checkout.
● Shipping fees are non-refundable, except in cases of our error.
- Incorrect Address
● Customers are responsible for providing accurate shipping details.
● EM7 Establishment is not responsible for failed deliveries due to incorrect or incomplete
addresses.
- Damaged or Missing Items
● If your order arrives damaged or incorrect, contact us within 7 days of delivery with
photo evidence.
● Claims submitted after this period may not be accepted.
- Customs & Duties (if applicable)
● International orders may be subject to customs duties or taxes, which are the customer’s
responsibility.
Contact Information
Email: em7est@gmail.com
